Privacy

Bethel Diner is a service of Bethel Enterprise, Baba Gangnath Market, Munirka, New Delhi 110067. This page explains what we collect when you order from us, why, and your rights under India's Digital Personal Data Protection Act, 2023.

What we collect

• Your name and phone number.
• For delivery, your address and the location you pin on the map.
• What you order, what you paid, and how you paid.
• A rating and comment, if you choose to leave one.
• If you ask for a GST invoice: your business's GSTIN, registered name and billing address.

Why we use it

• To prepare your order and deliver it to you.
• To price delivery by distance from the diner.
• To send you updates about your order on WhatsApp.
• To keep the accounts the law requires of a business.
• To print your business details on your GST tax invoice, as the law requires.
• To send you occasional offers from Bethel Enterprise, which also runs Bethel Laundry and Bethel Courier, using the number already in our records.

About our offer messages. We send these at most twice a month, and only from our offers number +91 98112 82240. Every one carries a one-tap Stop promotions button, and tapping it stops offers permanently. Your order confirmations, bills and updates are separate: they come from +91 98113 82240 and continue whether or not you stop the offers.

How long we keep it

We keep your order records for 8 years, the period our business accounts are kept for.

GST details on an order are part of the tax invoice and are kept with it for 8 years. If our staff save your GST details against your phone number so we can fill them in next time, we keep that saved copy until you ask us to erase it.

Your delivery location

We keep your pin to about 11 metres, enough to price the trip and find your door, and we delete it 30 days after your order.

Who sees it

Our kitchen and counter staff, and the rider who brings your food. Bethel Enterprise keeps one customer list across its businesses, so our staff at Bethel Laundry and Bethel Courier can find your name when you give them your number. We do not sell your data.

Anyone who has the link to your bill can see the business name, GSTIN and address printed on it, so share the link only with people you trust.

Who we share it with

These services handle your data for us, only to do the job named:

• Supabase (database hosting), where your orders are stored.
• Meta Platforms (WhatsApp Business Platform), to deliver the WhatsApp messages we send you about your order.
• Razorpay, to take your payment when you pay by UPI or card.
• Anthropic (Claude): when you send our WhatsApp number a message our menu does not recognise, the text of that one message is sent to Anthropic so it can work out whether a person needs to answer you. Only the words you typed are sent, not your phone number, your name or your orders. Anthropic is based in the United States, so this text is processed outside India.
• Google Analytics, to count visits to this website (see below).
• Sentry (error reporting), which records details of a page when something on it fails, so we can fix it.

On this website

Your cart is kept in your own browser until you place the order. If you ask for a GST invoice, you can choose to save your GST details in your browser on this device so you do not retype them. They stay on your device and are not sent to us until you place an order. You can remove them any time with Forget saved details at checkout. We use Google Analytics 4 to see which pages are visited and how people reach us; it uses cookies on your device. You can opt out with the Google Analytics Opt-out Browser Add-on.

Your rights

You can ask to see the data we hold about you, to correct it, or to have it erased where we are not required to keep it. Call us on +91 98118 72240 or message us on WhatsApp.

If you ask us to erase your data, we delete your saved GST details. GST invoices already issued stay with the order records, because the law requires us to keep them.